Account management
Credential Management Guidelines:
Upon creation of a seller account, Galileo will provide the seller with their login email and password. It is mandatory for the seller to promptly update this password upon receipt.
Safeguarding login credentials and private keys is the sole responsibility of the seller except in case of choosing Galileo's Wallet Management Service, where in Galileo Protocol will manage the crypto wallets of the sellers. In the event of any compromise of private keys, sellers must immediately notify Galileo via hello@galileoprotocol.io. It is important to note that the compromise of private keys may result in the loss of funds. While Galileo will endeavor to recover funds through configured means in the Marketplace, there is no guarantee of success.
In the event of compromised private keys, it may be necessary to delist affected items. Sellers will then need to re-add them to resume sales in the marketplace.
Galileo strongly recommends the following security measures:
Utilize cold wallets for enhanced security.
Avoid sharing private keys or login credentials with anyone.
Refrain from interacting with suspicious websites that request wallet connection.
Your Seller Account and Galileo’s Terms
Galileo reserves the right to modify onboarding or authentication procedures for sellers at its discretion. Completion of these procedures may be necessary for the activation of seller accounts or for maintaining continued access and usage of the platform.
Should Galileo have reason to suspect that you, Your Content, or your utilization of the Services contravene our Terms, including this Seller Policy, we retain the right to deactivate Your Content for certain or all users, or to suspend or terminate your account (alongside any associated accounts identified by Galileo) and your access to the Services. Typically, Galileo will notify you regarding the suspension or termination of Your Content or account, unless there have been repeated violations of our Terms or legal or regulatory obligations prevent us from providing notification.
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